Privacy Policy

Planners International Ltd. (hereinafter referred to as the “Company”) handles private information based on the belief the protection and proper management of private information is an important corporate social responsibility. The Company protects and properly handles private information in accordance with the terms and conditions stipulated below.

※”Private information” as defined in this privacy policy does not encompass the individual number defined by the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures (My Number Act) or other personally identifiable information. The Company properly handles individual numbers and other personally identifiable information in accordance with rules and regulations stipulated separately.

The Company faithfully complies to the Act on the Protection of Personal Information and all other relevant laws as well as internal rules and regulations to properly handle as well as securely and reliably manage personal information and anonymously processed information (hereinafter referred to as “Private Information”).

The Company acquires private information through fair and lawful means in a capacity necessary to conduct its business. Moreover, the Company will not handle private information outside the necessary scope to achieve the usage purposes without first-person informed consent unless required to by law.

The Company will handle private information only within the necessary scope to acquire private information and achieve the other usage purposes outlined below unless first-person informed consent is given or the Company is required to by law or other special circumstances.

［ Scope ］

• ・Medical coordination for international patient
• ・International exchange on medical business
• ・Travel agency in accordance with the Travel Agency Act
• ・Lifestyle support services in Japan for expatriates
• ・Casualty insurance agency
• ・Operation and management of sports and recreational facilities
• ・Planning of real estate operations
• ・Purchase, mediation, lease and management of real estate
• ・Management consulting of real estate
• ・Type II Financial Instruments Business
• ・Purchase/sale, mediation, agency and proxy of trust beneficiary rights
• ・Advisory on real estate investments
• ・Survey of the housing market
• ・Provision of surveys and information about overseas real estate markets
• ・Lease, import, sale and consulting for furniture, household electric appliances, beds and bedding as well as interior decorations
• ・Provision and consulting for informational services using computers
• ・Online shopping
• ・Production and consulting for advertisements and publications
• ・All other incidental operations related to each item above

［ Purpose of Use ］

• ・To smoothly execute corporate operations
• ・To execute transaction management and customer administrative services (including confirmation during transactions) in corporate operations
• ・To confirm a customer is the said persons or proxy of said person
• ・To conduct various means of contact with customers and carry out informational distribution (mail magazines, etc.) and questionnaires
• ・To conduct marketing, market research, data analysis and new service considerations inside the Company
• ・To ship products, conduct aftercare services and respond to inquiries in corporate operations
• ・To determine the validity of providing products and services by highlighting the principles of suitability
• ・To solicit, sell, guide and communicate information about the products and services of the Company, group companies as well as affiliate companies
• ・To provide solicitation, sale, and service information about securities (trust beneficiary rights, etc.) in accordance with the Financial Instruments and Exchange Act
• ・To provide private information to third-parties (※) within the necessary scope to achieve the usage purposes （※）A third-party is defined as a party such as housing land and building brokers, property management companies, furniture interior manufacturers, transportation companies, insurance companies (including agents), financial institutions, attorneys and judicial scrivener. Private information will only be disclosed to these third-parties within the necessary scope for the Company to provide adequate services.
• ・To properly and smoothly execute other transactions with customers

The Company may properly obtain private information through materials already in the public domain such as real estate registries, commercial registries, cadastral maps, corporate informational magazines, basic residential registers, certificates of fixed asset valuations, telephone books and other private information sold commercially.

・The Company will provide notification about the necessary items required by the Act on the Protection of Personal Information and all other relevant laws as well as internal rules and regulations on its corporate homepage and other mediums when creating or providing anonymously processed information. The Company shall also put in place the necessary security steps in accordance with security control measures for private information when handling anonymously processed information.

・The Company will not acquire special care-required personal information stipulated in the Act on the Protection of Personal Information without the prior consent of the individual unless required to by law. Moreover, the Company will not require customers to opt-out (special clause not requiring prior consent from individuals for the provision of information to third-parties) for special care-required personal information.

The Company will disclose, revise or stop use of private data (hereinafter referred to as “Disclosure, etc.”) when a request is filed in the designated written format. The Company will conduct the Disclosure, etc. when the process is deemed appropriate after verifying the identity of the individual through a copy of a residential register or other means of identification.

The Company will not provide private data to any third-party without the expressed prior consent of individuals unless required to by law. The Company will also autonomously stop use of private data it holds when a request is received from an individual.

The Company may share private information it holds with the group companies below within the necessary scope to achieve the above usage purposes. Items of private information to share are minimized to only the items necessary to achieve the usage purposes such as names, companies, affiliations, positions, addresses, telephone numbers, e-mail addresses, and owned asset information. In addition, each group company shall be responsible for managing private information that is shared. Please see each corporate homepage for more information about the policies to protect private information at each group company.

［ Group Companies to Share Private Information ］

• ・Maeda Real Estate
• ・Entente Management Centrum
• ・Support Co., Ltd.
• ・Life and Life
• ・All Japan Relocation, Inc.

The Company will formulate and comply with separate informational management regulations to prevent leaks, destruction and lose as well as properly manage private data.

The Company may outsource the handling of private information and other related matters to a third-party within the necessary scope to achieve the usage purposes. In the event of outsourcing, the Company will provide the necessary and appropriate supervision of outsourcing contractors in accordance with the Act on the Protection of Personal Information and other relevant laws and ordinances.

Please contact the department below for any questions, inquiries or complaints about the Company's handling of personal information.

［ Contact ］
Information Service Representative,
Planners International Ltd.
Phone: +81-78-858-0680　　
E-Mail ： kojinjouhou@plannersinternational.com
Open: 10:00 am - 5:00 pm
(except on weekends and holidays)

The Company always strives to improve this policy and its handling of private information to thoroughly heighten the protection of private information according to changes in social-accepted ideas and technological innovations in the management of private information. Any revisions to this policy will be published on our corporate homepage.

Created on: October 18, 2017
Revised on: October 19, 2017